American Express, Tea/Coffee maker Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Rest and relax at the sumptuous Dreams Spa by Pevonia - designed to look like the region's remarkable cenotes, play at the water park or enjoy the infinity pool. We would appreciate the opportunity to address your concerns further and work towards a resolution. . Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Arrecifes - Nizuc Brazilian Restaurant/Moon Palace. Free WiFi, Mastercard, Please provide us with your booking details and any additional information via [customer support email/phone number], and we will do our best to assist you promptly. Relish in elevated concierge service, exclusive access to the Preferred Club lounge and designated areas throughout the resort, an upgraded suite in premium location and enhanced room amenities. The buffet options were odd for breakfast, chicken, rice, taco? Please check you have entered your email address correctly before continuing. Dreams Natura is a nice resort. Secrets Playa Blanca Costa Mujeres will offer luxury accommodations in an oceanfront setting, just north of Cancn. Water activities. Free WiFi, Private suite EUR. This luxury hotel features free water park access, a full-service spa, and 9 restaurants. - Swim up bar and the outstanding service from Antoni M all the time we were there really made our holiday very enjoyable, he made the best cocktails and had our order memorised. Air conditioning Browse rates listed above to find the best time to book your Mexico vacation. Dreams Natura Resort & Spa - All Inclusive. Thank you so much for taking the time to share your review on this platform. Dear Lidice Adianelys, Sip our signature drinks at one of the six bars and lounges where you can swim . The resort was practically empty!! Dreams Natura Resort & Spa offers a unique Unlimited-Luxury experience that includes incredible accommodations, outstanding activities, and delicious dining. Our travel agent assured us (since we didnt want to go off property) that the concierge would probably help us by picking it up in town for a fee. Preferred Club suites in premium locations, Both rain shower and telephone shower heads. Attached bathroom Dreams Natura Resort & Spa - All Inclusive, Search, book & manage your trips in the app. Beds feature down comforters and premium bedding. overall got kind of boring and repetitive. We appreciate your kind words and your constructive feedback. Dear Guest, We're truly sorry to hear about your negative experience at Dreams Natura. Beto Avila Stadium is 17 mi from the resort, while La Isla Shopping Mall is 20 mi away. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Enjoy the best of both worlds with modern design and luxury accommodations combined with elements of nature including a lazy river. Riviera Cancun area offers plenty of full and half-day tours and excursions to discover the wonders of the Caribbean Sea and rich culture of the region and authentically connect with Mayan history. This 4.5-star Puerto Morelos hotel is smoke free. very relaxing though. 4.0 Star Hotel Carretera Federal Chetumal, Puerto Jurez Km 307, Puerto Morelos, Quintana Roo, 77580, Mexico This beachfront, all-inclusive resort features pools, whirlpools, spacious rooms and suites, numerous restaurants and bars, a fitness center, a spa, and a kids' club. Spacious rooms and suites, graciously appointed and luxuriously equipped, provide a picture-perfect vacation experience with welcoming service and romantic inclusions. Your feedback is valuable to us, and we assure you that we take it seriously. Iron We're glad you enjoyed the beautiful and well-appointed rooms, as well as the cleanliness of the resort. Your contribution should be yours. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Dreams Natura Resort & Spa - All Inclusive is 6.7 mi away from Puerto Morelos. , Free valet parking. All Inclusive Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive experience. Located in Cancn, 0.8 mi from Playa Petempich, Dreams Natura Resort & Spa - All Inclusive provides accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. 560 feet Pets are allowed on request. Available in all rooms: To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. - Lazy river, water slides and Zip Wire were lots of fun. Does Dreams Natura Resort & Spa have any great views? Thank you for taking the time to share your review with us, it was a great honor to host you during your visit to the Riviera Maya. We will be happy to assist you. To see correct prices and occupancy info, add the number and ages of children in your group to your search. While we're glad to hear that you found the property beautiful and well laid out, we deeply regret that it was the only positive aspect of your stay. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. More review to come! To edit a review youve already submitted, contact our Customer Service team. Definitely taking advantage of their location. They're also applicable regardless of the comment's tone. Mar 14, 2023 Esperamos recibirlo nuevamente en el futuro para ofrecerle una experiencia an mejor! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet restaurants and top-shelf drinks to endless day and nighttime activities. The nearest airport is Cancun International Airport, 9.9 mi from Dreams Natura Resort & Spa - All Inclusive. Private suite Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Conveniently situated in the Playa Caracol part of . Moon Palace Golf Club and Xoximilco are also within 6 miles (10 km). We apologize for the check-in process, food inconsistencies, limited poolside eateries, broken ATM, and resort credit limitations. Despite our team's diligent efforts to clear it throughout the day, it can be a challenge to maintain a pristine beach in certain circumstances. We're sorry for the disappointment with the beach conditions and the unavailability of swimmable ocean. Dear guest, We appreciate you taking the time to share your feedback about your recent stay at our resort. Is parking available at Dreams Natura Resort & Spa? Real opinions. All rights reserved. Apparently only one specific lady could help us and she was not there. Read more Write a Review Showing 1 - 25 Next page Kind regards, The food was excellent and Martin catered to our special needs with our baby. Front desk staff will greet guests on arrival. Thank you for choosing Dreams Natura. Book Now Overview Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer an unique experience. Charges for extra guests may apply and vary according to property policy. An outdoor pool, a children's pool, and a health club are also featured at the luxury Dreams Natura Resort & Spa - All Inclusive. Dreams Natura Riviera Cancun All Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online. Open daily from 10 a.m. 6 p.m. Four pools (activities, infinity, adults only, and childrens splash pool), Childrens Splash Park with 8 aqua spray water jets, 4 waterslides and a giant splash bucket, Family water park with a 241- ft. waterslide**, a 224- ft. closed tube waterslide**, a 291 ft. raft slide***, A 607 ft. lazy river with 2 splash bucket and palm tree curtain, Cooking and cocktail classes including wine and tequila tastings. 926 feet super nice spa. Don't forget your sunscreen! Thank you again, and we look forward to serving you at our other restaurants as well. With a white sand beach, beach massages, and kayaking, this hotel is the perfect place to soak up some sun. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Situ Cancn, 1,3 km de Playa Petempich, le Dreams Natura Resort & Spa - All Inclusive vous propose un restaurant, un parking priv gratuit, une. There are 9 restaurants on site, as well as a coffee shop/caf and a snack bar/deli. Attached bathroom Guests submit their subscores and their overall scores independently theres no direct link between them. . Activities and facilities/equipmentAll onsite activities and use of facilities and equipment are included. Air conditioning No chicken wings, fries, club sandwich, etc. Cleaning products Tea/Coffee maker Air conditioning Cleaning products Please note that all Special Requests are subject to availability and additional charges may apply. language, whether its just a rating or contains comments as well, etc.). Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. All content should be genuine and unique to the guest. We'll be sure to pass along your kind words to Alexis and Leonard. Dreams Natura Resort & Spa features 553 spacious suites with private terrace or balcony for stunning views of lush mangroves or the rich blues of the Caribbean Sea, as well as 24-hour room service, in-room mini-bar and a wide array of amenities for a relaxing stay. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Additional sorting options might be available (by type of traveler, by score, etc). It's disheartening to learn that your expectations were not met during your stay, especially considering your plans for a destination wedding. We travel to all-inclusive resorts in Mexico at least twice a year and this was our first time staying at this resort and it was an absolute NIGHTMARE! Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. - 25-minute spa experience per person. Gratuities and taxesGratuities are included and additional gratuities at guests' discretion are accepted. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We apologize for any misunderstandings, miscommunications, and any inconvenience caused during your time with us. For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner. Room types may vary. Thank you for choosing the hospitality of Dreams Natura Resort & Spa, and for taking the time to write a review about your recent experience at our Dreams Spa by Pevonia, designed to resemble the extraordinary cenotes of th Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. 2 spa tubs are on site along with an outdoor pool. Featured Image Credit: Hyatt. We understand that there were some areas where we could have done better. Dreams Natura is a tropical paradise and the idyllic place for you to reconnect with lavish suites, delicious dining and limitless drinks, endless activities day or night and romantic celebrations. Tea/Coffee maker We had a fabulous dinner at Portofino! Enhanced food service safety measures are in place. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Guest rooms at the resort are equipped with a seating area, a flat-screen TV with satellite channels and a private bathroom with a hairdryer and a shower. With a bar, the 5-star resort has air-conditioned Your feedback will help us improve our services. Attached bathroom Zip wire at night was not to be missed. Additional sorting options might be available (by type of traveler, by score, etc). With so many fan favorites like the lazy river, rollglider and water park, the hardest part will be deciding what to try first. Dear Megan, Free WiFi, Private suite Private pool The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body . Negatives - As every review said, the beach! Additional costs apply and are subject to change. Airport shuttle services are not available at Dreams Natura Resort & Spa - All Inclusive. At Dreams Natura, guests will enjoy the benefits of Unlimited-Luxury where everything is included, and no wristband or gratuities are required 9 restaurants and 6 bar options which include non-alcoholic bars for teens are available so everyone in the family will be satisfied with options including kid-friendly menus, buffets, international la carte restaurants, grilled snacks, a caf, and an ice cream parlor. These opinions do not necessarily represent the views of Booking.com. Km 332 Carretera Cancun-Tulum Sm 31, Mz 03, Lote 101-21, Puerto Morelos 77508 Mexico, Lock in the lowest price from these sites. The resort was kept incredibly clean! Aug 8, 2022 . He was engaging and inviting every time he saw my mother and I walk into the Cafe. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The spa is equipped with a sauna, a spa tub, and a steam room. Free WiFi, Private suite This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. Pamper yourself with a day at Dreams SPA by Pevonia, where you can enjoy Swedish massages, aromatherapy, and body scrubs. Which room amenities are available at Dreams Natura Resort & Spa? Show all View Vacation Rentals Amenities Free Wifi 395 Breakfast included234 Pool 478 Free parking 383 Show all Distance from 25+ mi National Reef Park of Puerto Morelos This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global). Kind regards, Posted by danna, from DEER PARK on Aug 7, 2022. business travel features to the top of the filter menu so you can find them faster. However this time I booked the newest of the Dreams resorts which is called Dreams Natura and it was A NIGHTMARE here is the explanation of why this is a WARNING the resort has been open for approximately 2 years only. We need both a check-in and a check-out date to check availability. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. You can sort and/or filter them by time of year, review score, and more. We also apologize for the inconvenience regarding baby food pouches and the communication issue with the concierge. He was attentive, knowledgeable and accommodating!! Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Sign in to see exclusive Member Discounts. Learn More Dreams Brand Inclusive Collection Already Booked? They threw their drinks, toys and food into the hot tub as well while their parents watched. Respect the privacy of others. No bacon or sausages at the buffet for breakfast? We want to express our most sincere gratitude for your loyalty and your kind words about your experiences, especially from our Preferred Club. Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. All-Inclusive Dreams Natura Resort & Spa | Photos & Videos This resort is now part of World of Hyatt. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Ocean view Ocean view Hotel Accommodations Photos Offers Experience Unlimited Luxury Immersed in Nature in Riviera Cancun Situated on a white-sand beach facing the Caribbean Sea and surrounded by Mayan jungle, Dreams Natura Resort & Spa presents modern luxury blended with elements of nature. Air conditioning I have been to the Cancun area about 10 times and I have stayed in the Dreams resorts and I have had absolutely pleasant experiences. Pool with a view Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Balcony All rights reserved. It's disheartening to hear that the menu items were not as advertised and that the overall food experience fell short of your expectations. Free WiFi, Available in some public areas: Best regards, Okay, first I want to say the property (except for beach) is beautiful! When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Dreams Natura Resort & Spa - All Inclusive TripAdvisor Traveler Rating based on 1761 reviews 3 nights Hotel + Flight from $ 707 per person Departure Airport Number of Nights Select Your Departure Date Book This Trip Customize Your Vacation Hotel Overview Dreams Natura Resort & Spa offers Apple Vacationers Exclusive Perks! Dear Kirk, At Dreams Natura Resort & Spa - All Inclusive, you can spend time at the beach getting a beach massage, plus you'll be within a 15-minute drive of Moon Palace Golf Club. Will absolutely be back to visit. Attached bathroom Try again. by Patricia Pea / E-concierge. Dreams Natura Resort & Spa - All Inclusive offers a continental or buffet breakfast. Air conditioning We appreciate your loyalty and are thrilled to know that you plan to visit us again in the future. Claim your listing for free to respond to reviews, update your profile and much more. These rates include onsite meals and beverages, and may include taxes and gratuities. *Adults are allowed access when accompanying their children. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). You're getting the lowest possible rate We Promise Opens in a new window. We're delighted to hear that he provided great customer service and made you and your mother feel welcome throughout your stay. Does Dreams Natura Resort & Spa have airport transportation? The fees and deposits listed below will be charged at the time of service, check-in, or check-out. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Which popular attractions are close to Dreams Natura Resort & Spa? Pool access available from 8:00 AM to 8:00 PM. I read some reviews that the swim up bar was for preferred, this is not the case now thankfully. if the writer is claiming to be someone else). Patio Tee off at a nearby professional golf course with complimentary green fees or indulge in some me time at our state-of-the-art Dreams Spa by Pevonia. 560 feet Find more info about the property in the questions and answers. - There is a lot of exercusions from the hut by the slides and Franc is wonderful. We're thrilled to hear that you had a great time and enjoyed the food. Boasting a magnificent beachfront location, the resort also features an impressive 10 restaurants and its very own lazy river. Positives great all inclusive drinks, lots of evening restaurant choices, great evenings in the breezeway watching/listening to nightly entertainment, family friendly, great pools/water slides, lazy river, zip line, mostly friendly staff special kudos to certain staff such as Sergio from Amstar, Magda in breezeway, Gabriel at breakfast, Luz at pool, Fernando Cano , on-site photographer (extra) , availability of excursions, gated so felt safe Negatives two hour check for our five rooms, food was average (some good/some bad), poolside. We are more than happy to know that you and your friends had the best experience at our Dreams Spa by Pevonia. Property is on or right next to the beach. Are there opportunities to exercise at Dreams Natura Resort & Spa? Save yourself money and time and absolutely dont go here. Balcony Guests of Dreams Natura receive complimentary greens fees at El Tinto Golf Course world-renowned golf course designed by golf professional Nick Price.*. The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Elegant accommodations, unlimited dining and drinks, and world-class entertainment awaits when you book a luxurious all-inclusive getaway at Dreams Natura Resort & Spa in stunning Cancn . Tea/Coffee maker Enjoying our stay here!! We take your comments about management and the overall experience seriously. Explore all that the Riviera Maya has to offer including ziplining over the jungle, cave expeditions, hidden cenotes or nearby island excursions *. Private pool This property accepts Visa, Mastercard, and American Express. Open daily from 10 a.m. 6 p.m. Iron By day 2, I started to see the issues. For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
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